Word: 1980s
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Packages are not just objects; they are also data, and in all its decisions, UPS has used the latter to make delivering the former more efficient. Since the late 1980s, the carrier has invested billions in technology to perfect the art of tracking shipments. Data now decides everything from the number of drivers needed each day to the exact routes their trucks should travel. "This traditionally is a company of engineers obsessed with detail," says Doug Caldwell, a principal at ParcelResearch.com based in Portland, Ore. "And all of those hundreds of little things add up to impressive advantages in efficiency...
Tendulkar's one of those rare success stories that were entirely predictable from the get-go. He was a child prodigy, breaking records as a schoolboy cricketer in Mumbai back in the late 1980s; greatness was plainly his destiny. So there are literally millions of cricket fans (not all of them Indians) who can honestly respond to every new Tendulkar record by saying, "I told...
...fragile phase. During the Cold War, Israel could claim to be safeguarding American interests against the Soviet-backed armies of Syria, Iraq and Egypt, in a global struggle for a free world. The attitude was summed up by a T-shirt that appeared in Israel in the 1980s of an American fighter plane (presumably one sold to Israel) with the slogan, "Don't Worry America, Israel Is Behind...
...eldest of nine children from a Melbourne family, Garnaut stumbled into restaurant work out of necessity, contributing to household income in an effort to ensure that all her siblings were fed and clothed. She arrived in Hong Kong in the mid-1980s as a backpacker and almost immediately found herself working for Nineteen 97. It was a bar, restaurant and café located in what was then an obscure back alley downtown, but has since mushroomed into fame as the Lan Kwai Fong nightlife district. Garnaut became Nineteen 97's highly visible manager during its heyday as a watering hole...
...high-crime hell of the 1980s and early '90s was a period of chaos in the illegal drug trade. Powder cocaine was generally measured and sold in multiple-dose amounts behind locked doors, but crack was relatively cheap and highly portable. Upstart young dealers saw an opening and shouldered their way into a business long dominated by established kingpins. Trading valuable drugs for ready cash in plain sight was a recipe for robbery and intimidation. Dealers armed themselves for protection, and soon every teenage squabble in crack territory carried a risk that bullets would...