Word: 20s
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Dates: during 2000-2009
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...headed over to the call center, donned a headset and listened in until 1:30 a.m. on conversations between some of the company's 525 telephone "agents" and their customers in the U.S. It was a wonderfully surreal experience. The agents-all college graduates, mostly in their early 20s-had undergone a two-week "accent neutralization" program designed by a speech pathologist whose techniques were originally developed to help stroke victims. The results were startling, with Filipinos spouting cheery Americanisms like "Alrightee," "You have a wonderful day," and "How y'all doing today?" Most spoke with an uncanny approximation...
...happy, regardless of whether it pays off financially. When I first visited the company last fall, I sat in on a grammar class and discovered what a godsend these call-center jobs are to new recruits. Asked to complete a sentence beginning "I wish ... ," a woman in her 20s cried as she confided that what she wished for most of all was to see her mother, who had worked abroad for the past two decades to support her children. Another recruit said he had just quit a seminary to support his sister because she was pregnant and her husband...
...Gorbachev left it unclear whether the SS-20s to be removed from Europe would be destroyed or simply shuttled into Soviet Asia. From there they could be quickly moved back into Europe during a crisis. In addition, London and Paris are unlikely to halt the scheduled modernization of their nuclear forces...
Several years before the Rams reached the Super Bowl, Defensive End Fred Dryer and Teammate Lance Rentzel spoofed the famous hype by crashing the press box in the '20s guise of Front-Page Reporters Cubby O'Switzer and Scoops Brannigan. Each carried a "press" card in his cap and a $50 bill in his kit for flashing at bellhops and other cheap purposes. "After that, I couldn't help but smile at the Super Bowl," says Dryer, 39, for whom acting has become a profession. He plays Police Detective Hunter on television. "When all the over-coaching, overpreparing and overwriting...
...chair has been an obligatory rite for ambitious designers of this century. Charles Eames is still famous mainly for his chairs, and the best-known works of today's European café-society designers--Philippe Starck, Enzo Mari--are chairs. Aalto, Breuer and Mies made their marks in the '20s partly by making chairs, and such contemporary architects as Gehry, Meier, Graves, Hollein, Venturi and Ambasz have all felt obliged to design chairs as well as buildings...