Word: 3m
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Dates: during 1980-1989
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...idea is hardly new. The Japanese developed circles after World War II, borrowing ideas from U.S. business theorists, and such groups are considered to be an important contribution to Japan's productivity. Among the U.S. corporations now using quality circles are General Motors, Ford, American Airlines, 3M and Martin Marietta. One of the most enthusiastic, Westinghouse, is expanding the use of circles after experimenting with the idea for 16 months at its Defense and Electronic Systems Center near Baltimore. Notes Executive Vice President George Beck: "This is one of those rare programs that benefit everyone...