Word: accessibly
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...multinational institutions, which are keen to share their superior technology and know-how in evaluating lending risks in exchange for local knowledge and existing national networks. ANZ is working on a joint venture with Sacombank to offer credit cards, according to Dam, ANZ's Vietnam general manager. "To access that big market, I think it's wiser to work with a local partner," she says. "Why try to do it yourself...
...some changes in InterContinental. The concierge no longer stares down from behind a lectern but sits in a more relaxed setting at a desk. And there's a find-it-yourself information terminal nearby too. "People want concierges to be more approachable and want to be able to actually access them," says Cosslett. "So get off the damn phone. Get rid of all your clobber and stop intimidating me and make me welcome." In London the company extended the idea of engaging customers by taking the housekeeping and other support staff on tours around the city...
...former colleagues. "We see people with a job or a relationship that defines them," says Dr. Anthony Ng, assistant professor of psychiatry at George Washington University. "When that is shattered, they decide that they have nothing else." Opportunity and unlucky serendipity play a big role too. People with ready access to guns are likelier to use them than people who have to work to get their hands on a weapon. A household in which problems are settled violently, or at least in a volatile fashion, makes acting out less alien as well. What your culture - national, ethnic, religious - teaches...
...Investigators don't believe powers hostile to the U.S. have exploited this latest round of security lapses, although they cannot be certain. But clearly, those with access to the nation's nuclear secrets would be priority targets of foreign intelligence services, and problems such as drug abuse could make them vulnerable to manipulation...
...only after several years on the job that she was caught with bomb designs in her trailer and fired. But the investigation reveals that Quintana had taken her cell phone into a vault filled with secret documents where she worked - another major security violation. She also had access to a high-speed classified printer, even though such access was "not required by her job," and used the device to run off hundreds of copies of classified documents that she also brought home. The young woman received inadequate supervision - government documents show that the security administrator responsible for Quintana's area...