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...What things were you surprised to learn about big box retail? What I found most useful was the [employee] orientation. I was very impressed with the degree of ethical training: sexual harassment, how to approach and communicate with disabled customers, what to do in a sticky situation, how to act during a robbery. But you don't get trained in product details. So, if someone comes in and wants to know why one product is better than another, you're really not trained in that...

Author: /time Magazine | Title: Shoptimism: Why We Buy Things | 11/5/2009 | See Source »

...will shoppers act this holiday season? Last year was a complete and utter disaster for retailers. They had too much inventory and it became common to see large discounts really early in the season. A lot of people have asked me this year if they should buy early or wait for the huge sales, and it's really kind of hard to tell. I'm pretty certain that you aren't going to see those incredibly deep discounts because the inventories are much leaner than they were a year ago. Companies have gotten very smart about not ordering too much...

Author: /time Magazine | Title: Shoptimism: Why We Buy Things | 11/5/2009 | See Source »

...mistakes. Her praise for the President is fulsome, and aides say the relationship with Obama really - really - is strong. But there are also burblings and emanations from Clinton's staff and friends, Foggy Bottom body language, that suggest there is a need for the Administration to produce a second act after the Rodney King phase. And the White House is perplexed by the uncharacteristic lack of discipline indicated by Clinton's occasional overseas gaffes...

Author: /time Magazine | Title: The State of Hillary: A Mixed Record on the Job | 11/5/2009 | See Source »

...That wasn't the message McChrystal delivered in his Aug. 30 assessment, when he declared that "time is of the essence." He repeatedly stressed "the importance of time" and added that "the short-term fight will be decisive." McChrystal wrote that "we must act now to reverse the negative trends and demonstrate progress" and made clear that "time matters." Yet there are now hints that Obama may not make a decision on troops until late November, two months after McChrystal submitted his request. (Read "Is Escalation Obama's Only Choice in Afghanistan...

Author: /time Magazine | Title: Is Obama's Delay on Troops Hurting U.S. Prospects in Afghanistan? | 11/4/2009 | See Source »

...past to strike down the Cuba travel ban - even when a majority of Americans said they wanted to get rid of it - the biggest obstacle has always been the staunch resistance of politically potent Cuban-American voters. But the newest bill, the freedom to travel to Cuba act, introduced this year in both the House and Senate, suddenly has Cuban-American backing - and as a result a decidedly better chance of passing. In a recent statement, Indiana Senator Richard Lugar, a Republican and co-sponsor, called this "a very good time for public diplomacy with Cuba."(See a photoessay about...

Author: /time Magazine | Title: Could the U.S.-Cuba Travel Ban End Soon? | 11/4/2009 | See Source »

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