Word: aetna
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...junkets (even to St. Croix) don't work, nor do positive-attitude lapel buttons. Successful motivation requires careful thinking about how to encourage accomplishments that make a difference to the bottom line and how to tailor incentives to individual employees. After a manager in the Tampa, Fla., office of Aetna, for example, started pizza parties tied to quality measures for rank-and-file workers, backlogs fell sharply. (Katzenbach does note that pay is the best motivator for upper-level executives, whose potential earnings from bonuses and stock options are enormous...
Some companies, such as Blue Cross of California, have shied away from the cross-border market. Spokesman Michael Chee says the company prefers to focus ondeveloping low-cost care in the U.S. Aetna teamed upbriefly with a Mexican insurer to market a cross-border HMO a few years ago but bowed out in part because oflower-than-expected enrollment...
...that the overall cost will be lower, but unfortunately it all depends on exactly how it's designed. If you don't do something clever with the cap, very quickly you will have more and more people going into the insurance. All the big companies--Humana, PacifiCare, UnitedHealthCare, Cigna, Aetna--have their own models...
...from the record set in September--it continues to make news. Last week American Express announced it was shedding more than 5,500 employees--on top of the 7,700 it cut earlier in the year. Similar dire notices came last week in industries as diverse as health insurance (Aetna), semiconductors (Applied Materials) and automotive products (Delphi). Fear of job loss is spreading among workers in retailing, which is expected to downsize sharply in 2002. Even the booming health-care sector isn't safe if the recession continues into the second half of next year, says John Challenger...
Several start-ups, from Lumenos and Vivius to HealthMarket, HealthAllies and MyHealthBank, are busy making that argument to employers. Major California insurer Wellpoint recently rolled out its defined-contribution option to small businesses, half of which don't provide health insurance at all, and Aetna just launched its plan, dubbed HealthFund. Though only about 5% of U.S. businesses, including Medtronic, Novartis and Textron, are testing some sort of defined-contribution health plan, more than 20% think it's likely they will offer one in the next five years, according to the Kaiser Family Foundation...