Word: agente
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Dates: during 2000-2009
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...training. The airline received 200,000 resumes last year but hired only 6,000 workers--making it more selective than Harvard. "Attitude is critical; skills are not," says Lorraine Grubbs-West, director at the People Department. (Southwest doesn't use the word employee.) Byron Woods, 22, a customer-service-agent trainee at Southwest, isn't much bothered that he is getting only half the $18 an hour he once made at United. That airline, he says, "trained me for eight hours on how to use the computer, then just threw me into the job." At Southwest, Woods is spending several...
...comprehensive website on the anthrax case outside the FBI, anthraxinvestigation.com Though he insists that he's no G-man wannabe, Lake has sent dozens of his hypotheses to the bureau over the past year--and received some appreciative feedback in return. ("Knowledge is power," wrote a New York City agent in an e-mail thanking Lake for alerting him to the website.) Among the theories Lake has shared with the feds is his idea, based on the "sloped letters and little balls at the end of the strokes," that the notes were written by a child--perhaps the perpetrator...
Lake remains undaunted. FBI agents come and go. In fact, a key member of the FBI's Washington anthrax team--Arthur Eberhart, special agent in charge--retired last summer. But Lake soldiers on. First thing each morning he's back at his computer scouring the Internet for fresh leads. He vows not to quit until the mystery is solved. And then, maybe, he will get back to his screenplay. --With reporting by Andrea Dorfman/New York and Elaine Shannon/Washington
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...Pentagon is not counting on deterrence alone. Bombing chemical and biological sites would be dicey, however, since blasted facilities could spew poisons hundreds of miles downwind, potentially over U.S. troops or Iraqi civilians. So the U.S. military is weighing the wisdom of attacking deeply buried facilities with "agent defeat" weapons designed to produce a heat so intense it kills the spores in biological weapons and breaks down the poisons in chemical weapons. This would keep toxins from being released into the atmosphere. Pentagon officials say another option would be to try to shut down Iraq's biological and chemical facilities...