Word: aires
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Dates: during 1970-1979
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...guide's complaints about El Al range from the food, strictly kosher and inedible, to staffs that seem "tired, unenthusiastic, indifferent and undisciplined. . . None of our inspectors would willingly fly El Al again." Next lowest ranking goes to boozeless Iran Air; while no sane American would ride the Khomeini carrier today, it has never been very good...
...other hand, it may be worth the trip to Toronto to fly Air Canada to London. The food was only half bad, says Ronay, the service super: "We came away in a good mood, feeling that we had been served by crews who worked as a team and took pride in their job and their country." On Delta, the food had some flavor and was gracefully served, which is not always true on the airline's domestic flights. High praise goes to "the smiling Irish eyes" of Aer Lingus' stewardesses, though the non-Hibernian meals would be rejected...
...breakfast), though "no Frenchman would give house-room" to the meal that follows. The canned fruit, the cannonball rolls, the senile salads. Some of the British inspectors' bitterest barbs are aimed at British Airways; pace Robert Morley, its "farcically pretentious Elizabethan menu heralded one of the worst air meals ever eaten." A British Airways official, who might have been speaking for most of the chastised carriers, retorted huffily: "I am afraid Mr. Ronay is totally out of touch with the views and tastes of today's airline passengers...
...inspectors, including Egon Ronay, flew each of the airlines three times, on day and night flights. They traveled economy class. (Not included in the survey, because they do not have direct U.K.-North America service, were Air France, Lufthansa and Alitalia.) Each airline was graded according to 14 criteria, with an optimum of 100%, ranging from in-flight announcements to the selection of magazines and newspapers aboard. The score...
...Delta 57% Braniff 69% Air Canada 58% Aer Lingus 66% TWA 56% Laker 65% British Cal. 54% N.W. Orient 62% National 52% Pan American 59% Air India 37% Iran Air 58% Brit. Airways...