Word: aires
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...Mistakes were made on many levels," says David Castelveter, a spokesman for the Air Transport Association (ATA), which represents 90% of commercial airlines in the United States. "But this happens a fraction of a fraction of the time." In 2006, more than 4.5 million flights in the United States departed within 15 minutes of leaving the gate, according to the DOT. Conversely, 224 flights sat on the tarmac for more than 4 hours...
...Industry experts say the bad publicity American Airlines and JetBlue received was enough to prevent airlines from repeating the mistakes again. "The marketplace handled this by giving terrible publicity to the airlines," says David Stempler, president of the Air Travelers Association. "JetBlue became a punch line and lost [millions] in revenue." After the incidents, both airlines sent the stranded passengers travel vouchers and letters of apology. JetBlue also enacted its own "Customer Bill of Rights," which says that passengers will not be stranded on the tarmac for more than five hours. It also entitles stranded passengers to travel vouchers...
...passengers who had applied for compensation from the airlines had received it. Brian Havel, director of the International Aviation Law Institute, says Congress should take note of the E.U.'s failure and devise a different solution - ideally by providing adequate funds to repair the nation's "antiquated" air traffic control system...
...Modernizing the U.S.' air traffic control system, which would include replacing outdated radar systems with sophisticated satellite technology, would cost at least $20 billion, and Congress may approve those funds as early as this September. They may not have a choice, because Congress must reauthorize the Federal Aviation Administration (FAA) by Sept. 30, and the FAA is pushing for the funding as part of its reauthorization...
...That doesn't mean he hasn't been working the phones, calling a trio of lawmakers - Sen. John Kyl, an Arizona Republican, Sen. Ted Kennedy, the Democrat from Massachusetts, and Colorado's Democratic Senator Ken Salazar - from Air Force One Monday at around 10 a.m. EST to discuss strategy, said White House spokesman Scott Stanzel. "The President understands there are strong emotions on this issue and he's going to go up and listen to the concerns of senators and talk with them about how this is our best opportunity to enact bipartisan immigration reform," Stanzel said. "We feel that...