Word: airlinese
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In typical, understated aviation lingo, the pilots of Northwest Airlines Flight 188 suffered a "loss of situational awareness" on Oct. 21 when their plane shot past its destination, Minneapolis, and continued flying for another 150 miles. After the flight from San Diego with 149 people aboard spent some 78 minutes...
In February 2008, a Go! Airlines flight from Honolulu overshot the airport in Hilo, Hawaii, and continued for some 30 miles over the Pacific Ocean before circling back. The captain originally said they had entered the wrong air-traffic-control frequency, but both pilots later admitted they had fallen asleep...
He brought with him some new ideas. For Interbank to thrive, he reasoned, it had to be globally competitive. So the company set about benchmarking top performers--Southwest Airlines, Ritz-Carlton and, of course, a few banks--to understand what it would take. "We started learning, and little by little...
3. On the financial difficulties airlines are enduring: "Since 2000, seven major domestic airlines have either filed for bankruptcy protection or merged with competitors due to financial constraints. These financial constraints also reduce the quality of the air-travel experience; news stories abound showing increased traveler dissatisfaction with companies squeezing...
The airline industry is suffering worldwide, but ANA has fared better than its main competitor, Japan Airlines (JAL), which has three times the number of international flights as ANA. While JAL recently announced job cuts before it starts a massive restructuring plan with government help, ANA's image has been...