Word: airlinese
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Not long ago, the top managers and 80,000 employees at the world's largest airline were barely on speaking terms. The only time they really talked was over the bargaining table. But in a classroom dotted with inspirational posters (JUST BECAUSE THE SITUATION IS TENSE ... YOU DON'T HAVE...
Thanks in part to such sessions, American Airlines is coming back from the brink. In the aftermath of 9/11, when two of its planes went down, American suffered from a collapse in air travel, two wars, a rotten economy, the outbreak of SARS and the rise of low-cost carriers...
While American's turnaround has surprised skeptics, the long-term survival of such old-line carriers is still an open question. No-frills carriers, once just 8% of the U.S. market, now grab about 25% and compete with American on 8 out of every 10 routes the airline flies. Last...
Another summer travel season is approaching and along with it some changes in the skies. United will soon become the first airline to install a retractable metal barrier outside the cockpit. Although the airlines strengthened cockpit doors after Sept. 11, United is putting in the new layer of protection for...
Departure Lounge Passenger dies on a long-haul flight? No problem. Singapore Airlines' new fleet of Airbus planes comes fitted with a closet for corpses.