Word: airlinese
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Airline CEOs say that while many of their male managers have emphasized hardware and thought of their job as moving planes efficiently from place to place, women executives seem to understand more clearly that they are in a service business--and that happy workers make for happy customers. Roughly half...
SHELLEY LONGMUIR SENIOR VICE PRESIDENT, UNITED AIRLINES (cover)
Longmuir serves as her airline's top executive for governmental, regulatory and international affairs and compares the job to "playing 3-D global chess." A former corporate lawyer in New York City, she worked closely with then Transportation Secretary Andy Card, currently the White House chief of staff, and in...
As the fortunes of U.S. airlines become more dependent on government regulations and largesse, Longmuir's experience in Washington is raising her profile. A smooth talker who double-majored in semiotics and Shakespearean literature at Brown University, Longmuir will need all her skills to deliver on the $1.8 billion loan...
ANDREA SCHNEIDER VICE PRESIDENT, ALASKA AIRLINES