Word: airlinese
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Stunned, I wanted to study the data. (At the close of the meeting, FAA officials collected all of the documents they'd shown us at the session.) Where had the figures come from, how had they been interpreted and substantiated, and what were the airlines planning to do about it...
The next day deputy assistant inspector general Larry Weintrob and two other officials from my office walked into the Atlanta office of the FAA. There was only one major question: What is the FAA doing about ValuJet? Weintrob pressed for details about the recent spate of accidents. The reply stunned...
After the crash, government officials began appearing on television to reassure the public that discount airlines were safe to fly. Top officials at the Department of Transportation shifted quickly into crisis-management mode. Secretary Federico Pena drew on his own experience flying ValuJet to reassure the public on national television...
In an agitated, defensive voice, Pena said an FAA report proved that discount airlines were as safe as the major carriers. But Pena had to know this simply wasn't true. He was protecting an airline just the way government officials had for decades. In fact, the FAA had an...
The FAA administrator, David Hinson, echoed [Pena's] assurances. A former executive at Midway Airlines and McDonnell Douglas, Hinson had always seemed genuinely determined to streamline the FAA and address safety as well as commercial interests. Yet I knew he had to have seen the agency's own account of...