Word: airporter
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Dates: during 2000-2009
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...biracial and should theoretically have half a share of hair angst, I've sacrificed endless Saturdays to the salon. It is unfathomable that I might ever leave my apartment with my hair in its truly natural state, unmoderated by heat or products. I once broke down at the airport when my gel was confiscated for exceeding the 3-oz. limit. (See 50 essential travel tips...
...befriend a stranger who is similarly of Indian origin. Yet Naipaul writes with uncharacteristic feeling for the Sikh’s profound predicament as a British Asian going to Tanzania to try and extricate his own mother. He writes of the outright racism that the Sikh experiences at Nairobi Airport, where British Asians are denied entry into Kenya without a visa despite every other British citizen being given free entry. Similarly vivid is Naipaul’s encounter with a Kenyan shoeshine boy who displays both an entrepreneurial bent and a streetwise cunning in trying to cheat the author...
...final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call in the report later. Which I did - only to be told sternly that lost-baggage reports cannot be taken over the phone, only in person at the airport. (See 50 essential travel tips...
...lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked for a supervisor to whom I could make an appeal. Three times I was told the person I was talking to was a supervisor. (Big labor news: at Delta Airlines, everyone is a boss!) Finally, I asked for a customer-service number...
...After a couple of days I got my bag back - though I had to send my brother to the airport to pick it up. I even got a response to my e-mail complaint: an apology and a $50 voucher for future Delta travel. I'm not sure whether to say thank you or ask what took so long. But it doesn't matter. There's no one to call...