Word: airports
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Increasingly there is widespread admiration for the airtight airport security in Israel. Although time-consuming precautions breed jokes that El Al stands for "Every Landing, Always Late," the Israeli airline has suffered no hijackings since 1968. Security at Tel Aviv's Ben Gurion Airport ranges from piece-by-piece luggage inspection to exhaustive questioning of passengers, who are advised to check in two hours ahead of departure time. On most flights, air marshals with concealed Uzi submachine guns pose as passengers...
...security at most major airports has been beefed up since the TWA hijacking. In Tokyo, all approaches to Narita Airport are monitored, and each arriving car, passenger and possession is scrutinized. Nevertheless, local radicals made two attempts to disrupt flight operations last year. Even if airports could be converted into safety vacuums, says Richard Lally, director of security for the Air Transport Association of America, "the threat is always changing. It could be sabotage or hijacking or assault." It is that chilling uncertainty that places a potentially deadly weapon in the hands of determined terrorists. --By John Moody. Reported...
People passengers can make a telephone reservation, but that is no guarantee of a seat. Reason: the airline often gives out reservations to more customers than it has room for on a plane. Seats are assigned at the airport on a first-come, first-served basis to passengers with reservations. Veteran People flyers arrive at least an hour in advance to make sure they can get on board. Customers with reservations who are denied a seat are entitled to compensation: generally a place on a later flight and a free ticket good for a future round trip...
Gross overbooking produced a nightmare at Newark's North Terminal on the Sunday after Thanksgiving, People's busiest day of the year. The cramped building was so crowded that human gridlock developed. Hundreds of people never made it onto a plane and spent the night at the airport. On Dec. 20, People stranded 160 Newark-bound passengers in San Francisco because of overbooking...
Burr's pulpit these days is an office at Newark Airport's North Terminal. On one side of the room, his windows overlook an arena-size lobby where thousands of passengers wait, eat, sleep and often grumble. Windows on the opposite wall face the runways, where People's jets streak skyward toward Los Angeles, London and 47 other destinations. Burr's office is bus-station Spartan, like his airline. In the place where a conventional executive's couch would sit, he has a row of three first-class seats from...