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...some ways, all this is merely a return to that quaint old concept: customer service. Saunter into Bloomingdale's in New York City and you are likely to be greeted by one or more store executives, who as a result of the store's new Ambassador Program have to spend at least two hours a week welcoming customers. Buy merchandise worth more than $100 during any weekend this holiday season at Banana Republic's main branch in San Francisco and the store will provide you with a lift home. Want to avoid the hassle of Christmas-gift buying altogether? Seattle...

Author: /time Magazine | Title: That's Retail-tainment! | 12/7/1998 | See Source »

...satisfying it is to hear a world-class orchestra perform without any pretensions. Indeed, the Sydney Symphony Orchestra exhibited a restraint in their Boston debut that was crucial to the success of the performance. The orchestra is touring the United States as an official Cultural Ambassador of the Sydney, Australia 2000 Olympic Arts Festival. The November 13 performance at Symphony Hall was also a part of BankBoston's annual Celebrity Series. This year also marks the 10th anniversary of the orchestra's 1988 American debut in Carnegie Hall. Led by Dutch conductor Edo de Waart, the orchestra makes its first...

Author: By Terri Wang, CONTRIBUTING WRITER | Title: SYDNEY OL? (AU LAIT) | 12/4/1998 | See Source »

South Africa's ambassador to the United States praised Nelson Mandela's leadership and character while enthusiastically endorsing his country's president-elect in a speech last night in the Kennedy School of Government's (KSG) Starr Auditorium...

Author: By Elizabeth A. Gudrais, CONTRIBUTING WRITER | Title: Ambassador Sonn Lauds Mandela | 12/3/1998 | See Source »

Franklin Sonn, the first U.S. ambassador from a democratic South Africa, used anecdotes to characterize Mandela's presidency as exceptionally principled. Toward the end of his talk, he offered a glowing vision of the future under Thabo Mbeki, the country's new president-elect...

Author: By Elizabeth A. Gudrais, CONTRIBUTING WRITER | Title: Ambassador Sonn Lauds Mandela | 12/3/1998 | See Source »

Sonn designated the speech as his "valedictory address to America," since it comes at the end of his four-year term as ambassador...

Author: By Elizabeth A. Gudrais, CONTRIBUTING WRITER | Title: Ambassador Sonn Lauds Mandela | 12/3/1998 | See Source »

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