Word: analyst
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...comparable size. There's a big 'aha' when hotels discover that." The Gen X travelers, in their 30s, are also important. They earn on average $6,000 per capita less than boomers but travel more and spend more per capita on travel, according to Bjorn Hanson, chief lodging analyst at PricewaterhouseCoopers. "If you were designing a new concept, it would be logical to appeal to the high-propensity consumer...
...like McGuinness, talks about a hotel that provides an experience--notes to guests are written in haiku, and the staff comes from behind the desks to help with luggage or discuss the best local restaurants. "Their customer is maybe a little more conservative than Aloft," says Chris Woronka, an analyst who follows the hotel industry for Deutsche Bank, "but hipper than Marriott Courtyard or Hilton Garden Inn customers...
...brands Aloft and NYLO are introducing some innovations, the most radical of which is the orientation of Aloft's bed, which faces the windows rather than the dresser. McGuinness says the idea stems from guests who are always requesting rooms with a view. But an industry analyst wonders if there isn't perhaps a more practical reason. With about a third of upscale franchisees switching brands at some point, according to Smith Travel Research, Aloft franchise owners may have a hard time converting their hotels to Marriotts, where beds are oriented toward the dresser...
...business in which everyone is basically offering the same thing--a bed for the night for a price--who might win the new hotel consumer? Jan Freitag, an analyst at Smith Travel Research, says what customers still care about most is location. In that sense, Marriott and Hilton have the advantage. But don't count anyone out. "Starwood, with its W hotels, has shown there's a desire for a hotel that's edgy and hip," says Freitag. "Hilton and Marriott have shown that you can have a family of brands without diluting the name...
...Nicaraguan media analyst Alfonso Malespin says the role of cartoonists in Nicaragua is "traditionally anti-power, because power is serious and has no sense of humor." By making people laugh at power, the cartoonist's work is inherently subversive. And it's effective, Malespin says, pointing to fact that both papers' newsstand sales jump on Sundays when they publish their weekly cartoon supplements...