Word: ands
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Dates: during 1980-1989
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California Congressman Jim Bates, who asked for a congressional hearing in San Diego last week, says the service fosters "unnecessary intimidation by supervisors . . . encouraged by upper management." Workers complain of being shadowed by foremen toting stopwatches, warned "not to take little baby steps" while moving around, and denied permission to...
With the hostility has come violence. Hundreds of punches are being delivered along with the mail: the past three years brought 355 attacks by workers on supervisors and 183 by bosses on workers. Last August, John Taylor, a letter carrier in Escondido, Calif., went on a rampage with a rifle...
Once a backwater of the Federal Government, the Post Office Department was reorganized in 1970 as a semiprivate, quasi-military company called the U.S. Postal Service. With 825,000 employees, it has more troops than the U.S. Army. But pressure is growing from the public as the price of stamps...
The nightmare of the new automation is the optical character reader, which shoots out 30,000 pieces of mail an hour and shows no mercy. A postal clerk has about a second to read an address and punch in the first three digits of the ZIP code, which is then...
Substitute Social Security checks and Christmas cards for fudge caramels, imagine 150,000 annual grievance proceedings and 69,000 disciplinary actions instead of firing, and a picture of the modernized Postal Service emerges. Officials downplay the problems but admit that the new pace is hard on older clerks accustomed to...