Word: antirepairman
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...this practiced repairmanship, the homeowner has developed his own countergambits. The wise antirepairman knows, for example, that he must never, never deal with underlings; he must always go straight to the top-write the company president. One St. Louis man gets super service by calling the repair-shop owner, threatening to come down and "punch the first person I see in the nose." Others try the food gambit, laying on sandwiches, beer or liquor for the repairman. And when all else fails, a wife can call the repairman's wife. Says one Milwaukeean: "I asked...
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