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Bill Gates' problems go beyond antitrust actions [TECHNOLOGY, March 16]. He has forgotten the true needs of his customers. Time and again, Microsoft (and many other software companies, for that matter) pushes products aimed not at better serving the customers but at maximizing earnings. New versions of software become weapons of war for gaining market share, instead of friendly tools for the users. Those of us who are company information-technology managers find ourselves having to deal with bugs in hastily manufactured products, with the cost of training and retraining and with the all too frequent need to buy updates...

Author: /time Magazine | Title: Letters: Apr. 13, 1998 | 4/13/1998 | See Source »

...appearance before the Senate Judiciary Committee looking into antitrust matters [TECHNOLOGY, March 16], Bill Gates said, "At the end of the day, there's only one question: Are we allowed to innovate?" But that is not the issue. It is whether he will sell a product that allows others to innovate and compete in the marketplace. If IBM had used tactics similar to those of Gates' Microsoft in negotiating the design of DOS with Gates & Co., the history of the personal-computer industry would have been significantly different. Gates needs to be reminded of this. ROGER J. PATTERSON Muscat, Oman...

Author: /time Magazine | Title: Letters: Apr. 6, 1998 | 4/6/1998 | See Source »

...Microsoft could be in any more trouble, the Wall Street Journal reports Monday that Justice Department trustbuster Joel Klein is mulling over yet another antitrust suit against the Redmond firm. Not only has Klein got the evidence, but he's considering a move before May 15 -- the all-important launch date for Windows...

Author: /time Magazine | Title: Microsoft: Feds Close In | 4/6/1998 | See Source »

...only thing on which Gates, his competitors and the Senators agreed was that further antitrust legislation is unnecessary. The real issue is how to enforce existing laws. Hatch plans to schedule yet another hearing--this time without Gates...

Author: /time Magazine | Title: Mr. Gates Goes To Washington | 3/16/1998 | See Source »

BILL GATES Forget the antitrust battle: having to kowtow to mere Senators is distasteful enough...

Author: /time Magazine | Title: Notebook: Mar. 16, 1998 | 3/16/1998 | See Source »

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