Word: aol
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...happy would you be if you purchased a television set and it remained blank every other time you turned it on? AOL has the number of subscribers it has because it advertises heavily, much as McDonald's customers outnumber those of restaurants with superior food. Once the Internet service providers catch on to this fact and begin their own mass-market advertising, AOL's numbers will soon crumble. DAVID CLARK Cincinnati, Ohio...
What a brilliant strategy WorldCom used in its deal with AOL and CompuServe! By strengthening its Internet capabilities and transferring the moribund portion of CompuServe to AOL, WorldCom will greatly benefit from the exponential growth of the Internet. SIMON LICHENSTEIN Houston...
...called CompuServe's buyout by AOL "a humiliating defeat." Far from it. The overwhelming feeling at CompuServe is more like relief--at finally being out from under its former uninterested master, H&R Block. AOL, though surely not the first choice for a new owner, is certainly better than Block. MARK LIBUCHA Hilliard, Ohio...
...Steve Case has won the war? I don't think so. At about the same time as his announcement concerning CompuServe, AOL slowed down to about 20% of its former speed--which was never anything flashy. The other day I used a stopwatch to measure the time it took between arriving at the Welcome menu and seeing a news headline on the screen. Five minutes! Sending a message to AOL to inquire or complain is like trying to communicate with the President of North Korea. All I've received from AOL is a form letter addressing all kinds of problems...
...busy signal from four separate phone lines on an average of three to four times a week when trying to log on to AOL. And once I finally get into AOL, half the time I can't get out to the Internet! I can't talk about "turkey breasts" for fear of being censored--or worse, sent into cyberoblivion for saying a nasty word. And lastly, AOL commits to unlimited access for $19.95 to get us yahoos to join, and now reneges on its promise while planning to charge us extra for its new games area. Then Joshua Cooper Ramo...