Word: approachers
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...country. But now the U.S. and other Western countries plan to hand over responsibility for Bosnia to a European Union representative, possibly with strictly limited powers, by next July. Schwarz-Schilling, who succeeded Britain's Paddy Ashdown in the office earlier this year, has already adopted a more cautious approach than his predecessors. Bosnia's politicians need to "face the consequences of their own mistakes," he explained to Time, noting that a final call on whether or not the E.U. will wield executive powers will only be made early next year. "The decision will be whether to stick with...
...statesman. While Ahmadinejad wowed U.S. audiences with his verbal dexterity last week, Chávez seemed only to enhance his reputation for gratuitous Bush baiting. After Chávez's speech at the General Assembly, the U.S. ambassador to the U.N., John Bolton, called the performance "a comic-strip approach to international affairs." A product of Venezuela's llanos, or rural plains, Chávez patterns his style after the straight-talking llaneros (cowboys) he grew up with. (One of his favorite American films is Clint Eastwood's Pale Rider.) Chávez is fond of calling Bush "Mister Danger," a reference...
Another popular alternative for retirees counting heavily on their homes for income is the reverse mortgage, an annuity you receive after signing the house over to a financial institution. This approach to cashing in on your house makes sense as a last resort. The good part is that the bank can't force you out even after paying the full purchase price. But the not-so-good part is that you could lose control of what may be your largest asset, including the ability to pass it on to your children. For all those reasons, "we don't consider...
...spend my time to the issues I think about to the conversations I have. It used to be people would stop and ask me about sports. Now they stop and tell me about someone who died of cancer last week, and they read my book together. My approach to sick people and dying people is much different. I used to be very afraid and very embarrassed. I hated to go to hospitals...
...someone else who can do it or make it as well as you. It's how you make your customers feel while using your products that distinguishes you." He points to companies like the Container Store, Timberland and Jet Blue, thriving enterprises that he claims share his philosophical approach to business. "Yes, they have an excellent product; yes, they know how to deliver, but that's not what bonds customers to them. It's the experience. Service is a monologue: we decide on standards for service. Hospitality is a dialogue: to listen to a customer's needs and meet them...