Word: audits
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...class attendance than keeping the tapes on reserve in libraries, and any such effect would only spur professors to take more questions and interact with students to a greater degree. Online lectures would also be a benefit to Harvard students not enrolled in the class, who could now audit courses regardless of scheduling and make more informed decisions on their course choices. However, we recognize that many professors may be leery of having their image and presentations available to the general public. Harvard should therefore encourage and provide funding for such efforts, but unlike syllabi, online lectures should remain...
Airline safety is about to become less comprehensible and more controversial. That's because the Federal Aviation Administration will this month release the results of a safety audit that the airlines say was so botched by the agency as to be confusing to the flying public and damaging to carriers. It will give some bad marks to the major airlines, which carry 80% of all passengers in the world's safest system. The audits are so problematic that the Inspector General's office of the Department of Transportation has launched its own investigation into the agency's auditing process...
...audit blitz began in the aftermath of the crash of Alaska Airlines Flight 261 in January 2000. That airline not only had a widely admired safety record but also was operating under the careful view of the FAA's most rigorous oversight program, the Air Transportation Oversight System (ATOS). After the crash, the FAA rushed to discover what went wrong with its oversight as well as with the airplane's mechanical systems. Immediate changes were ordered in Alaska Airlines' operations...
Since then, the FAA has launched high-speed "safety audits" of the country's nine largest airlines. Critics, including the airlines, pilots and outside safety experts, are furious, charging that the process was flawed from the start, hastily done and staffed by inexperienced personnel. "For those passengers who wonder if the Federal Government is doing all it can to make flying safer, this safety-audit process represents exactly the wrong way to go," says Jim McKenna, the former safety writer for Aviation Week and now executive director of the Aviation Safety Alliance, an industry group set up to improve public...
...concrete evidence of Alaska-type problems at other carriers when it announced late last June that it would audit four safety systems at each of the nine other top airlines. It cited only unspecified "concerns." The other carriers audited--United, Delta, American, Continental, Northwest, US Airways, Southwest, America West and TWA--were, like Alaska, already participating in ATOS. "We had no real problems with the concept of the FAA coming in," notes John Marshall, head of safety for Delta Airlines...