Word: ayvazian
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...true, AT&T may have to convince TCI customers that their cable company is no longer the same one many came to hate. "Cable companies come up dead last in terms of the choice that a consumer would make for an integrated provider of communications services," says Berge Ayvazian, executive vice president of the Yankee Group, a Boston consulting firm. "And TCI, among cable operators, is not very highly rated in terms of customer satisfaction, although it has improved over the past couple of years...
...mighty AT&T. Adding MCI would balloon WorldCom's revenues from $4.5 billion in 1996 to nearly $28 billion and make the company, based in Jackson, Miss., by far the leading challenger to the $52.7 billion colossus once known as Ma Bell. "With all of his transactions," says Berge Ayvazian, executive vice president of the Yankee Group consulting firm, "Ebbers has basically pushed WorldCom...
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