Word: ba
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Dates: during 2000-2009
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...this new entrant that is zealous about delivering outstanding service and quality--and that's all they do. The large enterprise--which is juggling economy, strategies, pressures from discounters, international routes with domestic routes--has a hard time keeping pace." EOS's usual fare to London, $7,500, undercuts BA's by 20%; its lowest fare is $3,280. Silverjet weighs...
That's why the big carriers are not going to take the front-of-the-plane challenge lying down. As part of an 18-month rollout, BA will spend $190 million on improvements to its Club World product and its "2.0" plan for flat beds, which BA originated in 2000. "We far outdeliver any one of these start-ups because we cover the bases," says Woody Harford, BA's senior vice president of sales and marketing for North America. BA and American regard their worldwide networks and frequent-flyer miles as key retention devices. "If you don't invest...
That's where EOS has excelled. Focusing on business flyers has yielded both cachet and efficiency. "Ours is the difference between shopping at Tiffany and shopping at Sears," says Spurlock, who spent five years at BA. "If you produce a product that has a higher quality, that is somehow more nimble and you can be more efficient, that business is going to succeed," he says. EOS has added a third daily flight each way and has been negotiating feverishly for new jets and planning additional routes after raising another $75 million in financing...
...roughly equal support to that of the opposition and backed by the weight of the international community, will not buckle regardless of any new measures undertaken by the opposition. That was implicitly acknowledged to TIME by Qassem Hashem, an opposition parliamentarian and member of the Lebanese branch of the Ba'ath Party. "The opposition is sensitive to the political tensions in Lebanon and has decided to stop its actions to give time for international and Arab mediation," he said...
...subsist on whatever they could make from farming and smuggling--until Chinese engineers began blasting the rapids and reefs on the upper Mekong so that large boats could take Chinese-manufactured goods to markets in Southeast Asia. "Before the Chinese came here, you couldn't find any work," says Ba, a Burmese immigrant, taking a cigarette and Red Bull break from his task hauling sacks of sunflower seeds from a boat onto a truck bound for Bangkok. "Now I can send money back home to my family...