Word: bag
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...biggest obstacle remains public opinion. A poll last year revealed that only 31% of Europeans back Turkish membership and in the June European Parliament elections Turkey proved a popular punching bag for parties looking to gain votes, with candidates pledging to veto the country's membership. The current economic downturn is another factor, making the E.U. reluctant to take on another country struggling under recession. "The economic crisis has certainly made things worse in Europe," says Sevket Pamuk, professor of Turkish Studies at the London School of Economics. "For membership to occur, Turkey needs to change, but the current political...
...goon bag: the plastic bladder inside a box of (usually cheap) wine...
...starts with a lost bag - the black duffel Delta Airlines lost on my recent trip from Kansas City to New York City after a nightmarish day of travel: a canceled flight on a perfectly clear morning; a cumbersome rerouting through Atlanta; arrival at LaGuardia after 6 p.m., more than five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call...
...This seemed patently unreasonable. Delta had put me through a lot of trouble: canceling a flight, adding five hours of flying time to my day, losing my luggage. All I asked was the same courtesy accorded any passenger whose bag was lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked...
...After a couple of days I got my bag back - though I had to send my brother to the airport to pick it up. I even got a response to my e-mail complaint: an apology and a $50 voucher for future Delta travel. I'm not sure whether to say thank you or ask what took so long. But it doesn't matter. There's no one to call...