Word: bagful
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Dates: during 2000-2009
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...tell the nation's beleaguered airlines that they have an image problem. So why has American Airlines decided to charge already unhappy passengers $15 each way for a single checked bag, as it announced Wednesday? "Desperate times beget desperate measures, and this is in the Hail Mary category," says Rick Seaney, CEO of consumer airline ticket research site Farecompare.com...
...question is whether it's better to pass on that cost via a baggage surcharge, rather than a ticket price hike. In terms of consumer psychology, the bag option may indeed be the lesser evil. On ticket-buying websites, extra fees are often not quoted in the initial price displayed to customers - only later, as they're completing their purchase. Given the advantage airlines gain by scoring better in online searches, "a price increase is a far riskier decision than going with this type of fee," says Larry Compeau, a marketing professor at Clarkson University. As Seaney puts it: "Airlines...
...bag surcharge could also further snarl an already arduous check-in process, and result in an upsurge in carry-on bags, meaning longer security lines and more competition for space in overhead bins. "I think you'll see passengers turning on other passengers," says Vicki Morwitz, a marketing professor at New York University's Stern School of Business, who thinks introducing the bag charge will be less palatable than rolling the cost into a pricier ticket...
...threat of huge new costs is one reason heavy industries don't support climate legislation. Second, those costs would inevitably be passed on to consumers. But despite generous use of free transitional permits, Lieberman-Warner hasn't drawn much industry support. So McCain went back to the goodie bag...
...that his age is not an issue. With alacrity, he has routinely worked 16-hour days and six- or seven-day weeks for more than a year. While other candidates recline in privacy in the bus or on the plane between events, he grabs a candy bar or a bag of potato chips and engages reporters for hour-long interviews. Asked during one bus-ride gabfest if the issue of age had been raised by anyone during the campaign, McCain deadpanned, "Yeah, especially by my wife...