Word: beaning
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...Bean. Freeport, Me. (pop. 6,700), is an unlikely Mecca. Yet every year 2.5 million American worshipers of sensible, frugal and unpretentious products for the outdoors descend on the Yankee seaside town. Their aim: to visit the one and only L.L. Bean company store, which is open around the clock and features 6,000 items, ranging from moccasins to sleeping bags to camel-hair cardigans. However, many more Americans know the company through the 75 million L.L. Bean catalogs that are mailed out annually. Celebrating its 75th anniversary this year, the company, founded to market a superior hunting boot...
Mail order forms the bulk of Bean's business: last year $308 million of the company's sales came from catalog orders. The firm's reputation for homey efficiency comes from its ability to deliver virtually any item almost anywhere in the U.S. and Canada within 72 hours. During peak season, more than 28,000 telephone orders a day flood the Bean switchboards. Computers help keep track of the models, colors and sizes that are in stock at any given moment, and orders are filled accurately 99.8% of the time. The company provides repairs as well as sales. Each year...
...Bean employees receive 40 hours of training before they deal with their first customer. Much of the instructional emphasis is on care and thoroughness in filling orders and on general courtesy and helpfulness. People around the U.S. call the company for advice on what accessories to provide for children on their way to camp, what to take on a first trip to Alaska and what to wear while cross-country skiing. If a Bean staffer cannot answer the question, the customer will be switched to someone...
Harvard pulled to within one point at the 1:30 mark, 69-68, until John Bean sunk a turnaround jumper with less than a minute to play, forcing the Crimson to foul intentionally, which it did without success...
Marriage and alimony jokes have all but become fixtures of his Tonight show monologue, but no kidding, folks, Johnny Carson, 61, is serious about getting married a fourth time. The bean-pole comic's flacks let it be known last week that he has become engaged to Alex Maas, a blond beauty in her mid-30s who has been his live-in for the past year and a half. Carson met Maas on the beach near his Malibu home. No date has been set for the wedding. It is understandable if Carson is in no hurry to retie the knot...