Word: beas
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WAYNE AND SHUSTER TAKE AN AFFECTIONATE LOOK AT GEORGE BURNS (CBS, 10-11 p.m.). Not to mention Gracie Allen, Jack Benny, Bea Benadaret, Harry von Zell, Eddie Cantor, George Jessel, Bobby Darin, Carol Channing and Sergio Franchi...
Frustrated. BEA, which will be 20 years old next month, saturates Britain and Europe with its routes, and reaches as far east as Helsinki, Moscow and Cairo. It has made a profit every year but two in the past ten. Its safety record is excellent-six fatal air crashes in two decades, only two of them since 1960-and its pilots are the very model of sturdy British reliability. BEA's troubles are not in the air but on the ground. The line seems unable to service its planes or passengers...
Irritation with BEA flashed out two weeks ago from one of BEA's own pilots. Captain George Stone, a bearded veteran of 45, frustrated by delays in getting a serviceable plane to take flight 5022 from London to Glasgow, told his passengers over the intercom, "I am ashamed and embarrassed that I have to sit here and apologize to you yet again that this service is running three hours behind schedule on a flight that takes one hour and ten minutes...
Oversold. Milward issued a statement passing the blame on to the Rolls-Royce Tyne engines that power BEA's 19 Vanguard propjets. Since mid-May, metal fragments have been showing up in the engine oil sumps, and they were found to come from compressor bearings. Pilots have had to call off flights just before takeoff because they have found oil pressure too low, and with as many as four Vanguards at a time in the shop for repairs, often due to a shortage of spare parts, the fault has had a snowball effect on BEA schedules. The newer three...
...House of Lords, in the British press and in the recollections of travelers, there were grumblings that BEA's troubles were more than a temporary matter of faulty compressor bearings. There were complaints of repeated delays of many hours, of misrouted baggage, of surly or couldn't-care-less service at ticket counters, of flights oversold by as many as 20 tickets, of cabin crews dispatched to the wrong planes, and of flights simply canceled at the last minute-as many as four in a day. Like other airlines, BEA prints conditions on its tickets, such...