Word: bernstein
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Dates: during 2000-2009
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...Creed should have held a news conference or made himself immediately available to reporters, says Jonathan Bernstein, president of Bernstein Crisis Management, a California-based consulting group. But the president has yet to do so, even as new cases of E. coli are reported. "Taco Bell is hiding behind the written word," Bernstein says. "The moment there is a threat to health or safety, that mandates the involvement and personal presence of the company's president. This action communicates to the public that the company cares and it ensures stakeholders that the company is doing the right thing...
...Good crisis management consists of five basic tenets, Bernstein says. The company's response should be prompt, compassionate, honest, audience-appropriate and interactive. "The information a company releases to stakeholders like investors and employees may be different than the information released to the public," Bernstein says. The information, he adds, "needs to be released in an interactive way so that all of your stakeholders have a means to ask questions and receive answers, such as on a web site...
...asking more questions, flipping through his notebook, writing, making his typewriter crackle like marbles bouncing across a cement floor, polishing what he wrote, arguing with editors, being a general pain in the ass. The things he did, the things we do - not as brilliantly as the early Woodward and Bernstein, not as well as Johnny in full flight, but just as hungrily, just as passionately. Johnny was a lucky man; his memorial service today served to remind those of us in the tribe how very lucky...
...Singin' in the Rain and The Band Wagon; in New York City. Throughout a 60-year career, the pair, who were not married to each other, worked every day, mostly in the living room of Comden's Manhattan apartment, composing stories and lyrics for the likes of Leonard Bernstein and Jule Styne and seamlessly adapting them to music that ranged from bouncy (Make Someone Happy) to brash (New York, New York) to melancholy (The Party's Over). "A lot of people don't believe this," she said of the duo's working process...
...market for reselling life insurance in this way--known as a life settlement--has grown from nothing a decade ago to $13 billion, and will hit $160 billion over the next few years, according to estimates from the investment firm Bernstein Research. There are about 50 life-settlement firms, which either hold onto the policies for their portfolio or package them for resale to Wall Street. Pension and hedge-fund managers are snapping up these investments, eager to lock up returns that are not correlated to the stock market...