Word: best
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Dates: during 1990-1999
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...most value for customers." Value, in his equation, would be something customers craved: selection, say, or convenience or low prices. "Unless you could create something with a huge value proposition for the customer, it would be easier for them to do it the old way," he reasoned. And the best way to do that was "to do something that simply cannot be done any other...
...have an awesome responsibility to see that the wealth is put to good use." In addition to eBay's foundation, Omidyar and his wife are developing one of their own. He says he wants it to advance the same values as eBay: "Empowering people and helping them be the best they...
Certainly, off-line merchants did their best to get rid of us. We've been going to the same malls with the same stores for a generation now, sipping Orange Juliuses as we wade past the Limited on the way to the food court. If you were cool, if you "got it," you shopped online: it was convenient, it was competitively priced, it was fun. Web retailers like Amazon could even engage the intellect, making recommendations and offering a venue for shared literary criticism. When was the last time a salesclerk offered that kind of guidance? "People are more...
...spry enough to devise cross-channel pricing for stock trades; allow account access via the Web, telephone and in person; and create advertising that speaks to the Web savvy as well as the Net illiterate. The result: over the past two years, Schwab has emerged as the best-positioned retail brokerage, with more than $628 billion in customer assets ($264 billion of which is managed online), vs. $23 billion and $29 billion for Web-only brokers Ameritrade and Etrade...
...squared. Just wait till you hear about land blimps. As more and more sites promise faster and faster deliveries (check out urbanfetch.com or kozmo.com which delivers videos, ice cream and best-selling novels to your door in under an hour in five cities), experts expect the arrival of what Paul Saffo of the Institute for the Future calls "convenience stores on wheels," vehicles on a permanent cruise between warehouses and your garage...