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...critical time, given that any health care company has to be in a position to pivot off of whatever health care reform plan emerges from Congress. His strategy? Return to basics: strong leadership, better customer service and refocusing on what the $95.9 billion company has always done best--supply-chain management. "This is an entirely different company," says Mike Lynch, who heads Cardinal's medical-supply unit. "We've seen a much needed reinfusion of capital into our core businesses, a clarity of vision, a renewed sense of purpose. The optimism is palpable...
...1990s, Toyota set out to become the world's top auto company. Being the best and being the biggest created a tension that Toyota couldn't resolve. Says MIT operations expert Steven Spear: "If quality is first, it drives a certain set of behaviors. If market share is the goal, it drives a different set of behaviors...
...Svengali. "You know how Paris Hilton seemed before she appeared on her new show and showed people she's smart? I think Heidi is like that but without the brains," he explains. Clearly, Mendoza is the person Montag should have hired to write her lyrics. (See the 100 best TV shows of all time...
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