Word: bettering
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...what do we pay attention to? People we know. Other customers. Most companies that have put uncensored and unfiltered user reviews on their websites have found that it doesn't hurt business at all. I think a lot of companies are finding that they are far better off by letting people talk openly. That becomes much more of a deciding factor in a consumer's decision to buy than a commercial...
...have the right kind of shoe face potential ostracism from their peers. I'm not arguing that everyone should go out and buy their kids $120 Nikes, I'm just saying that there is a social pressure - a sense of need. A kid who has those shoes may feel better about himself than if he didn't have them...
...degree of ethical training: sexual harassment, how to approach and communicate with disabled customers, what to do in a sticky situation, how to act during a robbery. But you don't get trained in product details. So, if someone comes in and wants to know why one product is better than another, you're really not trained in that...
...think we'll ever go back to previous overwrought spending? Not for a while. I think things are going to get better, but I think there has been a fundamental change in people's heads. We are not going to stop buying, but we may not shop to the degree we did in the past. I really think we are going to be more measured for the foreseeable future...
...biggest obstacle has always been the staunch resistance of politically potent Cuban-American voters. But the newest bill, the freedom to travel to Cuba act, introduced this year in both the House and Senate, suddenly has Cuban-American backing - and as a result a decidedly better chance of passing. In a recent statement, Indiana Senator Richard Lugar, a Republican and co-sponsor, called this "a very good time for public diplomacy with Cuba."(See a photoessay about the fading sound of Salsa in Cuba...