Word: bigs
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Dates: during 1990-1999
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...Big laughs all around...
...retailers like Amazon could even engage the intellect, making recommendations and offering a venue for shared literary criticism. When was the last time a salesclerk offered that kind of guidance? "People are more and more fed up with the kind of service they get in the big stores," says Connie Keithahn, an office manager in St. Paul, Minn. "Online it's really amazing how much better the service is." How threatened do mall owners feel? Last month the Saint Louis Galleria briefly ordered its tenant stores to remove advertisements for their online counterparts, arguing that rents were calculated...
...powerful off-line brands had a difficult time overcoming the notion that they would be cannibalizing their core business if they sold through the Web. But as it became clear that e-commerce was a viable and complementary retail channel--albeit one that requires a new skill set--the big off-line players gradually came around to embracing...
...tough to see why 100 million customers shop at Wal-Mart every week. The nation's top retailer sells everything from sweatpants to string beans, rakes to Ritalin. It keeps its prices low, its shelves stocked and its big, wide aisles peppered with blue-smocked clerks. The company will ring up about $160 billion in domestic sales by year's end, with profits on track to top $5 billion. With that kind of scratch--and a proven knack for giving people what they want--the House That Sam Built seems a shoo-in for success in cyberspace...
...Tolberts of Pinckney, in southeastern Michigan, are all very tall. It can be hard for girls to be big, which is one reason James and Denise Tolbert were happy that Kristina, their 16-year-old, 6-ft. 3-in. daughter, wanted to play basketball. But Pinckney High School won't let Kristina on the team. Like virtually all schools in the state, Pinckney has a rule that no one can play any sport unless she's enrolled. And Kristina and her brother Josh (only 14 and already 6 ft. 2 in.) are home schooled...