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...gurus of the direct-mail copywriting trade are the Sonoma, Calif., team of Bill Jayme and Heikki Ratalahti. Over the past 20 years, they have used their wiles to help launch more than a score of publications, including Bon Appetit, Smithsonian and Mother Jones. Jayme and Ratalahti's marketing packages, which cost $30,000 to $50,000 each, share four characteristics: an irresistible envelope, a personalized typewritten letter, a brochure intended to give an as yet nonexistent product an aura of legitimacy, and a response card. Jayme and Ratalahti know that people do not read direct-mail pitches carefully...

Author: /time Magazine | Title: Contents Require Immediate Attention | 11/26/1990 | See Source »

...people working at Au Bon Pain witnessed the 10:20 p.m. shooting. No customers were present in the store at that time, Carney said...

Author: By Joanna M. Weiss, | Title: Kendall `Au Bon Pain' Robbed | 10/19/1990 | See Source »

...Boston resident was shot in the chest during an armed robbery at the Au Bon Pain in Kendall Square Wednesday night, police said...

Author: By Joanna M. Weiss, | Title: Kendall `Au Bon Pain' Robbed | 10/19/1990 | See Source »

Jeanne Hood, director of operations for Au Bon Pain, said MIT students represent a large portion of the Kendall store's customers. Hood said she did not think the shooting would hurt the store's business...

Author: By Joanna M. Weiss, | Title: Kendall `Au Bon Pain' Robbed | 10/19/1990 | See Source »

...would be hard for someone who started college in 1969 to be an undercover freshman. My speech would betray me as surely as my graying hair. Awesome is a word I would use to describe the Grand Canyon -- not the latest Jon Bon Jovi album, which is, like, totally awesome to my young classmates. Still, some - collegespeak can be surprisingly descriptive. "Yeah, it was great," one student says of his summer vacation in Paris. "Except I felt like a total Piltdown when I tried to order food." I know exactly what he means...

Author: /time Magazine | Title: Lancaster, Pennsylvania College Days: Then and Now | 10/1/1990 | See Source »

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