Word: booze
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Dates: during 1970-1979
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...debate, however, about the quality of the company's workers. Paulucci insists that his employment policy is not a charitable act, but "serves our own interest." The company's handicapped employees are exceptionally hard workers who make few mistakes; turnover is extremely low and absenteeism near zero. Booz, Allen & Hamilton consultants were amazed by what one of them called "an atmosphere in which everyone works as hard and is as dedicated as if he were a member of a religious cult...
...Indecisive Boss. This executive is so paralyzed by fear of making a mistake that he lets major problems pile up on his desk while he becomes preoccupied with trivia. Charles Bowen Jr., president of the management consulting firm of Booz, Allen & Hamilton, recalls that "one head of marketing for a large corporation spent his first six months almost totally concerned with the decorating of his office. There were things that needed his attention, but he could not face them...
...businessmen. They must heed public pressure to stop activities that aggravate social or environmental ills even as they meet their responsibility to shareholders and employees to keep profits moving up. "A task of appalling difficulty lies ahead," says James L. Allen, chairman of the management consulting firm of Booz, Allen & Hamilton. "We must somehow encourage growth of the right kind-the kind that will alleviate our problems -while making sure we don't kill the golden goose...