Word: boozing
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...Indecisive Boss. This executive is so paralyzed by fear of making a mistake that he lets major problems pile up on his desk while he becomes preoccupied with trivia. Charles Bowen Jr., president of the management consulting firm of Booz, Allen & Hamilton, recalls that "one head of marketing for a large corporation spent his first six months almost totally concerned with the decorating of his office. There were things that needed his attention, but he could not face them...
...businessmen. They must heed public pressure to stop activities that aggravate social or environmental ills even as they meet their responsibility to shareholders and employees to keep profits moving up. "A task of appalling difficulty lies ahead," says James L. Allen, chairman of the management consulting firm of Booz, Allen & Hamilton. "We must somehow encourage growth of the right kind-the kind that will alleviate our problems -while making sure we don't kill the golden goose...
...electrical repairs. The chief of operations for a U.S. oil company was dismayed to find the plumbing so erratic in his villa on Rome's Via Appia Antica that for a time he stocked bottled water for guests to wash in. When William Wyman, vice president of Booz, Allen & Hamilton, rented an apartment in Düsseldorf, he and his wife discovered that the rent was only the beginning of their housing costs. "Not only did we have no appliances, but we had to buy the kitchen sink," says Mrs. Wyman...
This was not the first such setback for Burns, who combines his executive ability, recognized even by his critics, with rare aggressiveness - sometimes too rare for his employers to stomach. A longtime star in the management-con ulting firm of Booz, Allen & Hamil ton, Burns presided over a study of RCA's marketing problems that impressed RCA's Chairman David Sarnoff to the extent that in 1957 he hired Burns as president. The mutual admiration did not last. Under Burns, RCA became deeply involved in the computer making business, and in one year took a $100 million loss...
Boyden got his first broad look at the management market in 1941, when he left a 16-year career as Montgomery Ward's personnel director to join Booz, Allen & Hamilton, one of the nation's biggest management-consulting firms (annual billings: $40 million including scientific, technical and design services). There Boyden soon learned that top men were hard to find in the war-thinned ranks of many corporations. The market for a recruiter of talented executives seemed limitless, so in 1946 Boyden set up his own shop...