Word: bossing
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...MURRAY, coal-mine boss, defending his efforts to find six trapped Utah miners...
...could accuse Willie Walsh of being downbeat in the face of adversity. "Being the CEO is great," says the boss of British Airways with a chuckle. "You get all the credit. And you get to blame other people when things go wrong." He's joking. He has to be, for if he lived by this credo, he'd have been pointing his finger nonstop in recent months...
...confuse this with a crisis. Really. These ignominies, significant though they may be, risk overshadowing the real progress that the 45-year-old Dubliner has made at BA since taking over in 2005 as its youngest-ever boss. Adjusting to the scale of the challenge of running Europe's third-largest airline after four years as boss of Irish carrier Aer Lingus "was easy," says Walsh. "I just multiplied everything by 10." Not all of BA's bigger numbers meant better. When he arrived, the company's pension fund was short of almost $3 billion, more than the shortfall...
...Mayo later wrote about the six women and offered a more nuanced explanation: things changed when the women started thinking about one another and not about the boss looming overhead. "What actually happened," Mayo wrote, "was that six individuals became a team...
...thing is clear: learning your partner's language always helps. Qianjiang boss Yan can now get by in Italian and engineer Michelotti often throws a few Mandarin phrases into conversation with his colleagues in Wenling. He's also begun to pick up certain words they keep repeating. Chinese Professor Brezzi explains the difference between "we should" (yinggai) and "we must" (yao). "I always hear 'yao,'" says Michelotti. That's a reminder of who's in charge...