Word: breakdown
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Dates: during 1960-1969
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...Haven has one of the worst on-time records (82.8%) of any U.S. road, suffers from a fantastically high breakdown record. Alpert has cut maintenance costs drastically-although, quips one sardonic commuter, "It's not quite come to the point where your wife kisses you goodbye every morning thinking it's the last time." He has also needled commuters with such niggling little gestures as the removal of the nightly express "theater" train to the suburbs-as has the New York Central. "Riding the New Haven," says a Wall Street commuter, "is the most vicious form of travel...