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...Actually, airlines break their own policies all the time. Indeed, one of the few redeeming features of dealing with airlines is that, if you're persistent and persuasive enough, you can usually find a representative willing to find you a seat on that sold-out flight, waive a change fee, ease your outrage by upgrading you to first class or give you a free meal voucher. When my flight was canceled, Delta waived the usual $15 fee on checked luggage. It's actually smart business; even small gestures go a long way toward defusing consumer wrath...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...effort to create a coordinated university-wide calendar, Interim President Derek C. Bok in 2007 approved a new month-long break between semesters at the College, known colloquially as J-Term and officially as Winter Break. This January marks the first time in recent history that, from Jan. 4 through Jan. 22, students will no longer be hunkering down in library carrels preparing for final exams. Instead, undergraduates will be pursuing self-directed activities on campus or will be required to vacate the premises. Unfortunately, that choice, which should rest with students, instead depends largely on the whims...

Author: By The Crimson Staff | Title: Janu-Wary | 9/2/2009 | See Source »

...command that Jesus gave his disciples as well. Do you believe that's still a requirement for following God's will? When Jesus says you must leave your family to follow him, he doesn't necessarily mean physically. He means leave your dependence on them, make an emotional break with them. For me, that meant I had to be willing to step outside the opinions of my parents when I started Bible Study Fellowship [a Bible school for laywomen in North Carolina...

Author: /time Magazine | Title: Billy Graham's Daughter, Anne Graham Lotz | 9/2/2009 | See Source »

...vegeation and insulates it from the approaching inferno; the fertilizer helps the damaged areas regrow in the wake of the blaze. The powdery concoction is a key ingredient of a multi-pronged firefighting strategy; after the air drop, bulldozers and ground crews move in to cut a fire break designed to halt the advancing flames...

Author: /time Magazine | Title: What Are They Dumping on Wildfires? | 9/2/2009 | See Source »

...feel increasingly vulnerable. All through last week, people trapped beneath piles of debris were dug out by rescue officials. Azam Muhammed, a 25-year-old construction laborer, was rescued six hours after the blast. Just minutes after the muezzin's call to prayer was sounded, he was about to break his Ramadan fast when the explosion struck. Like scores of other victims, he was taken to the city's Mirwais Regional Hospital, where he lay in pain on a bed amid the smell of antiseptic. Gul Muhammed, his brother, who took him there, says Azam is one of the more...

Author: /time Magazine | Title: After the Bombing: Feeling Vulnerable in Kandahar | 9/2/2009 | See Source »

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