Word: breed
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Dates: during 1980-1989
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...overnighters do have their limitations. Most of them have trouble fulfilling next-day service to such states as Idaho and South Dakota because the population is thinly scattered and airports are few. But competition tends to breed an eagerness to please. Airborne, for example, supplies special containers to protect magnetic tape and film. Emery offers same-day delivery when requested, though it slaps on a surcharge of at least $150. Clerks at a Federal Express counter in Memphis recall painstakingly building a cardboard shipping container last year for a customer who wanted to ship a fully assembled bicycle just before...
...financial revolution is now giving birth to a new breed of banker, perhaps best symbolized by Citicorp's Reed, 45. The boyish-looking chairman, who was appointed last June as Wriston's successor, is a consumer-banking specialist with an affinity for long-shot risks. Reed's hits and misses during his career have both been spectacular. In 1980 and 1981 he showered the country with 26 million letters inviting consumers to apply for Visa cards. Many of them fell into the wallets of poor credit risks, and Citicorp rang up some $75 million in bad debts...
That was the church-going, dog-loving country squire facade that John Cheever loved to present. The complex and difficult man Susan Cheever unravels in Home Before Dark is of a different breed altogether...
Galen F. Gawboy '85 says that he built his life around sports because he got tired of being beat up for being a half-breed. The bigger he grew, the more he was left alone, he adds. His father is a Chippewa and his mother is of Finnish and German origin. The whites considered him a second-class citizen and the Indian children fought with him because it was better than fighting among themselves, he says. "There is so much resentment on a reservation I understand why they did it," he adds. "I resent whites myself...
Customers like Rabkin represent the personal computer industry's greatest challenge. The original buyers were often hobbyists or technically inclined businessmen, but today they are outnumbered by a new breed of consumer: the computer naive. These first-time customers are more cautious, less technically sophisticated and less convinced that computers will change their lives. By and large, they are right. "For the new consumer, the stuffs been oversold," says Esther Dyson, editor of RELease 1.0, an industry newsletter. "The technology is still too hard...