Word: brovkin
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According to Brovkin, he told Kim, "I'm the customer and I'm the boss here, so call the manager and give me my property back...
...Brovkin, who said that he is a long-time customer of Mr. Foto, said he is accustomed to having pictures returned...
...Brovkin, formerly an associate professor of Russian studies, was charged with destruction of property after he became enraged and knocked the cash register and other merchandise to the floor, Kim said. He estimated that there were about $600 in damages...
...working alone at the time of the incident, said that Brovkin, who came in with his wife, became very angry when his pictures were not ready and demanded that Kim call the lab and have the negatives returned...
...Brovkin confirmed his arrest and said that he has a scheduled court appearance, but denied that he initiated the conflict...