Word: buffalo
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...been modernized. All aircraft in the U.S. are now compliant. The requirements were strengthened in 1991, when the FAA required all large transport planes to carry smoke detectors in lavatories, an automatic fire extinguisher in trash receptacles and more fire extinguishers throughout the cabin. (See pictures from the Buffalo, N.Y., plane crash...
...pictures from the Buffalo plane crash...
...Complaint: Last December, Rachel Gibson and her family of eight (including small children), were booked on a flight home to Buffalo from Orlando, departing at 6:11 p.m. with a connection in Atlanta. Because their flight wasn't until evening, the family figured they'd be able to spend the day at Disney World...
...Here's what happened, according to the airline: the Gibsons booked their tickets six months in advance. Their original Orlando-to-Buffalo itinerary included a 31-minute layover in Atlanta. The minimum allowable connection time is 30 minutes...
...Fine, but shouldn't the family at least be refunded for the fare difference in the flight they had originally bought and the one they were forced to take? Remember, the earlier flight cost $120 less per ticket - that buys a lot of wings in Buffalo...