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FACE UP TO BAD NEWS. Just as International Truck keeps its unions informed about its finances in good times and bad, Cisco Systems has held firmly, amid the tech recession, to its policy of revealing all product bugs on a public Web page as soon as a problem is reported. In contrast, companies such as Microsoft have been criticized for keeping glitches a secret. Cisco's bug database and online message board help programmers and customers avoid massive problems and share fixes. Says Reichheld, who has studied Cisco's approach: "Loyalty is impossible without trust. And trust is impossible without...

Author: /time Magazine | Title: Management: Suddenly Loyalty Is Back In Business | 12/10/2001 | See Source »

...investigators are baffled. Unlike Kathy Nguyen, the New York City hospital worker who died four weeks ago after contracting an equally mysterious case of anthrax, Lundgren rarely left her house. The FBI hopes that retracing her forays will lead to a clue as to where she picked up the bug...

Author: /time Magazine | Title: More Anthrax, More Mystery | 12/3/2001 | See Source »

...have found themselves under attack for continuing to mock the suspect intelligence of George W. Bush. But others seem to be finding the right balance. Ellen DeGeneres, the American comic, received a standing ovation after hosting the twice-delayed Emmy Awards, a show she opened by joking: "What would bug the Taliban more than seeing a gay woman in a suit surrounded by Jews...

Author: /time Magazine | Title: A New Act for Hollywood | 12/3/2001 | See Source »

Last year, he was the author of the bands only original song, Aint Got None, but this year, other members caught the composing bug. Funky Alligator came to be through the combined efforts of the entire group, and Andrews contributed both Free Love Vigilante, and Sanctify My Pants, on a religious theme...

Author: By By EUGENIA B. schraa, CRIMSON STAFF WRITER | Title: FinkFankFunks Den of Worldly Pleasures | 11/15/2001 | See Source »

Monsters, Inc., the latest enchantment from the Pixar computer animators (the Toy Story films, A Bug's Life), is the story of Sulley, his pear-shaped, Cyclopsian trainer Mike (Billy Crystal) and a little girl--Sulley calls her Boo, she calls him Kitty--who threatens to wreck their world by infecting it with, yick!, humanity. It makes for a lovely lesson in the perils of surrogate parenting...

Author: /time Magazine | Title: Cinema: Scaring Up A New Winner | 11/12/2001 | See Source »

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