Word: burrs
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Dates: during 1980-1989
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...feisty little carrier with rock-bottom prices has more business than its reservations clerks can handle. At People Express, callers sometimes find themselves talking to President Donald Burr. No wonder Burr is glad to pitch in whereever he can: last month, People flew 357,000 paying customers, a whopping 146% increase over traffic a year...
...nine months of 1982, while the likes of Pan Am, Eastern and TWA were all showing losses. People's progress is mainly due to the lowest operating costs in the business, an average of 5.3? per seat per mile flown vs. up to 11? for other airlines. Says Burr: "We don't have any secret weapons. Our competitors can do it, and many of them are working day and night to get their costs down...
...Burr, 41, formerly president of Texas International Airlines, gives much of the credit to his dedicated staff of 1,200 "racehorse types" who hire on for less and work hard. They have reason to: on the average, People Express workers own $20,000 worth of stock in the company. The onetime schoolteachers, anthropologists and art historians recruited by Burr seem to thrive in a company that has no secretaries or plush offices, and whose chief financial officer, Robert McAdoo, helps serve coffee on some flights. Says McAdoo: "We're all in this together...
...federal government announces the locations of its Peacekeeper Missiles, and there's one close to home: on the site of the old Burr Hall. Asked to comment, President Reagan says something about "the Kremlin on the Charles...
...panel's most distressing discovery was a stray steel chip, perhaps a burr from a screw, in an exhaust vent of the suit's oxygen supply system. If the fragment had been in the pure oxygen area and caused a spark (by hitting a wall, for example), it might have touched off a catastrophic flash fire, killing Lenoir and possibly ripping a fatal hole in Columbia's sides as well. In fact, a suit did catch fire in a test at Houston two years ago; fortunately no one was wearing it. It was so incinerated that...