Word: buts
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Dates: during 1990-1999
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Omidyar wrote some code and over Labor Day weekend of 1995 launched what he called AuctionWeb, which was supported on the $30-a-month Internet service provider he was hooked up to from home. (The site's domain name was www.ebay.com and eBay was the name that stuck.) There were...
The payments that arrived with Omidyar's daily mail were small--in some cases dimes and nickels taped to index cards. But those little payments were coming in piles. eBay took in $1,000 the first month, more than it cost to run. Omidyar really knew he was onto something...
As eBay's only full-time employee, Omidyar soon found himself thrust into a new and unwanted role: grievance officer. Buyers and sellers with complaints about each other were e-mailing him personally and asking him to step in. Omidyar urged them to work things out amicably between themselves. But...
That was the genesis of the Feedback Forum, one of eBay's most distinctive and popular features. Omidyar kicked it off with a Founder's Letter in February 1996 in which he laid out a philosophy that still guides eBay: that people are basically good, that they make mistakes, and...
eBay had a first choice for its new CEO: Meg Whitman, who had honed her consumer-marketing and managerial skills at Hasbro (Mr. Potato Head was one of her toy lines) and worked as a marketing executive at Disney. At first it didn't look as if she was going...