Word: buts
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Dates: during 1990-1999
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"We're constantly told not to get too attached to our office," says Marcus, who has moved nine times in three years. Resettling in the suburbs might make sense, but the troops keep voting it down, clearly dreading Seattle's horrendous traffic. Instead they huddle outside PacMed in a chilly...
"When I started I was one of the fastest pickers here," says John Edwards. "But now that I do other jobs, some people have passed me by."
"Picking" means roaming the aisles of the Seattle distribution center, filling customer orders from shelves packed with titles arranged according to a bewildering strategy called "random stow" that leaves Toni Morrison: A Womanist Discourse abutting Garfield's Extreme Student Planner. This facility is the smallest of Amazon's nine worldwide...
This is how Amazon's other half lives. At least 40% of the work force labors in a distribution center or customer-service center. It's the blue-collar work of the Internet. Neon hair, body piercings and non-Caucasian skin tones are generously represented. And so is the Amazon...
Rewards like money make it easy for most Amazonians to embrace the company's hyperyouthful, workaholic Weltanschauung. "Everybody's always talking about books, music, videos, computers," says Moe. "And everybody works really, really hard. It's that exhaustion-exhilaration feeling you had in college in finals week. But here, it...