Word: cabined
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...squabble with cabin crew employees in January over pay and working conditions triggered flight cancellations that set BA back $150 million. Last month, a report by the Association of European Airlines placed the firm near the bottom of the region's carriers for punctuality. In a ranking of lost luggage, BA performed worse than any other airline that provided data, losing 75% more bags than Air France or Lufthansa (archrival Virgin Atlantic did not participate). Even worse, Britain's Office of Fair Trading (OFT) and the U.S. Department of Justice fined BA more than $500 million in August after determining...
Dealings with the trade unions are less clear-cut. Settling the dust-up with the Transport and General Workers' Union (T&G) early in the year at least averted the even bigger losses that a cabin crew walkout would have triggered. But the ugly dispute left both parties admitting that "a fresh start is needed to the relationship," BA said in a statement issued at the time. That will take a while. The roots of January's squabble over pay levels were buried in agreements drawn up in the '90s, years before Walsh arrived. He acknowledges: "You don't change...
...maintained its "buy" rating on BA stock in a research note, and another London-based airline analyst said the fine left BA's outlook "unchanged." But it's been a turbulent year for Britain's largest carrier. The specter earlier this year of cabin crew strikes, though eventually averted, triggered mass passenger cancellations and diluted the airline's results. Operating profit in the year to April slid 13%. The airline insists it's not been helped by tough security measures still in place at U.K. airports, where passengers are limited to one item of hand luggage and have...
...plane's composite construction. Optimally, the 787 will get 100 miles per gallon per seat, compared to the 76 passenger miles per gallon of a 767. Air filters will reduce the smell of fuel. Relative humidity will be up to about 15%, from the industry average of about 5%. Cabin pressure will be set for a lower, more comfortable altitude, 6,000 ft. down from 8,000 ft. All interior lights will be LED. Windows will be 10.7 in. by 18.4 in., 60% bigger than the 777 and 80% bigger than the Airbus 330 and A340, and Boeing has ditched...
...hours due to an ice storm. Less than two months earlier, on Dec. 29, 67 American Airlines planes across the nation had sat on tarmac for more than three hours because of storms in Texas. Passengers inside those planes would later describe the experience as "inhumane." Toilets overflowed. Cabin temperatures rose. Little food and water was available. Or so passengers contend. Both JetBlue and American Airlines say that toilets never overflowed and water was always available to passengers...