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Shaq's Twitter Essay i like twitter because its a way for me to talk directly wit everyone. some people call me a celebrity but im just a person who happens to be on tv. i can tweet from anywhere n its quick. i like to hear what everyone is sayin. specially bout my sho, lol. i wish i had time to respond to more people on twitter. some days i just listen n dont tweet. people think im not there, but im always listenin. im about entertainment and makin people laugh. i like to invent games like twitter...
This is not a story about lost luggage. It's a story about who to call at the airlines when you feel you've been mistreated. The answer, increasingly...
...five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call in the report later. Which I did - only to be told sternly that lost-baggage reports cannot be taken over the phone, only in person at the airport. (See 50 essential travel tips...
...does have a customer-care option on its toll-free number. When I couldn't find it, she checked once more and clarified: the customer-care line is found on Delta's main corporate phone number - but that number is not publicized and "it is not suggested" that customers call it. A representative at that number said they do not take customer complaints and directed me to the website. (Read "Twittering Over JetBlue's All-You-Can-Jet Pass...
...pick it up. I even got a response to my e-mail complaint: an apology and a $50 voucher for future Delta travel. I'm not sure whether to say thank you or ask what took so long. But it doesn't matter. There's no one to call...