Word: cancun
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...distract most spring breakers from the issue at hand - downgraded accommodations and a slew of other costs hidden in the original contract, specifically the $150 "free" party package. The Reps even give each spring-breaker a complimentary "Spring Break Survival Kit" fully equipped with condoms and breath mints, Cancun must-haves...
...wafting stench of Corona and sweat smacks you across the face, open beer bottles are shoved into your pasty palms. Price, one lowly dollar. Message: you are in Cancun. Forget Harvard and party. Spring-breakers eager to get a head-start on their one week stint into a college student's paradise dish out a few bucks for the cold brew as they board a charter bus from Cancun International Airport to their hotels. The bus driver, a rotund Mexican, safeguards the remaining beer in a red picnic cooler. He's saving it especially for the World Class representatives, employees...
...lucky spring breakers who booked their Cancun getaway through World Class Vacations backed their asses up and started chugging away the memory of flying on "America's Greatest Little Airline," North American. The airline boasted many creative techniques: folding tables masquerading as check-in counters, colored-in poster boards explaining that the desolate region of Logan airport roping them in was not under construction, but was for those lucky few who had splurged on North American. Thanking God that they had made it to Cancun alive, they were confronted by the nasal sounds of Larry, a self-proclaimed World Class...
...Class travel reps, whose job it was to oversee all hotel accommodations and bookings, were powerless and unprofessional when it came to problem solving. A female World Class rep who graduated from the University of Delaware piped in that "you Harvard girls are lucky that you got a room. Cancun is booked at this season. Stop complaining like spoiled Harvard brats," to which Anna Haritos '02 replied, "That's not luck, that's my money. I paid World Class Vacations months ago so that I could get a room in Cancun, along with a kitchenette and a suite." Irritated that...
...Back at the Allentown, Pa. headquarters, World Class customer service representative Terry Cole explained that the American and Mexican reps are not paid or even employed by World Class. They are hired by the Cancun World Class director as employees of another agency - in this case, Vi Travel. According to Terry, the behavior of the reps cannot be blamed on World Class. However, Terry contradicts himself by stating that the reps are "the people we have down there to take care of World Class situations. They provide participant accommodations, operational aspects of the trip, transportation, party packages and meal plans...